Crisis walk-in services are available at Excela’s Crisis Response
Center, located at the corner of Depot and West Pittsburgh Street on the
Westmoreland Hospital campus, Greensburg. Trained crisis staff are available
to assist from 7 a.m. to 11 p.m. Just walk in or call
724-832-4465. Staff provide an immediate, short-term response and referral to appropriate
behavioral health services in the community. Additionally, the emergency
department at any Excela Health hospital campus is ready to address behavioral
health emergencies 24 hours a day.
Due to the COVID-19 pandemic, we encourage the use of the Crisis Response
Center to limit exposure. Additional safety measures are being utilized
to keep patients and staff safe, including safety screenings on each person
entering the building, enhanced cleaning between each patient and following
social distancing guidelines.
The Westmoreland County Crisis Hotline operates 365 days a year and is
answered 24 hours a day, seven days a week. Trained counselors assist
persons in crisis, responding to a variety of calls ranging from depression,
suicide, and other mental health issues to financial issues. The hotline
crisis counselors also assist mental health consumers, their families,
and concerned citizens with community resources and support.
If anyone is seeking non-emergent Behavioral Health services, we have adapted
to the changing needs of our environment. Telehealth capabilities are
now offered for new patients. Patients can get medications, connect with
their therapists and doctors regularly, and new patients are welcome.
If an individual is seeking services and is looking for telehealth specifically,
we can help them in determining what “platform” would work
best. We are set up for Facetime, Google Duo, and WebEx. Additionally,
we can provide services via telephone for our established patients. We
help individuals by talking to them about what technology they have available,
what kind of private space they have, and a time of day that would allow
them to have privacy during their sessions. If you or someone you know
is interested Outpatient Behavioral Health services please call our office at
724-832-4450.
Mental Health Crisis Intervention Hotline:
Those experiencing a crisis, or know someone who is, can call the number
below for help.
1-800-836-6010